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POLICIES & TERMS OF SERVICE
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Return and Refund Policy

At Crawdaddy’s of Randolph, we strive to provide the highest quality service, food, and experience.

 

Food, Beverage & Related Services

All sales are final sale/non-refundable. Replacement meals or restaurant credit via gift card may be provided at the discretion of restaurant management. Management reserves the right to make final decisions on all meal replacements, refunds, or restaurant credits. 

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Packages & Tickets 

All sales are final sale, non-refundable, and non-transferable. Only legitimate tickets with matching ticket numbers purchased directly from Crawdaddys's of Randolph will be honored. Tickets can only be purchased through www.pearsonscrawdaddys.com or in person at Crawdaddy's of Randolph. Crawdaddy's of Randolph will not honor fraudulent tickets.

 

​Gift Cards/Gift Certificates

Gift Card/Gift Certificates are final sale/non-refundable and should be treated like cash. Lost or stolen cards/certificates it will not be replaced.  Not redeemable for cash.  Purchase or use constitutes acceptance of terms. Subject to NJ law. Expires 5 years from purchase date.

 

Nonfood Goods & Products

Nonfood goods and products including, but not limited to, apparel or toys, are final sale/non-refundable.

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Customer Responsibility 

Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness, especially if you have certain medical conditions. 

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Guests with allergies must inform us immediately of any allergies and request ingredient lists to make informed choices about their food.  Please be aware that our kitchen handles ingredients containing allergens (seafood, shellfish, nuts, dairy, gluten, etc.). While we strive to accommodate special dietary needs, ultimate responsibility for managing food allergies lies with the customer and customers assume all risks associated with allergies. The restaurant is not liable for adverse reaction to food or beverage consumption.

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The restaurant is not responsible for any lost, damaged, or stolen personal items. Customers are responsible for their own valuables.

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We reserve the right to remove any customer or guest from the premises whose behavior is disruptive, abusive, disrespectful, or harmful to staff or other patrons.

Newsletter & Updates Terms & Conditions.

Submitting a website form on pearsonscrawdaddys.com including, but not limited to, newsletter sign ups and other update notifications, grants the subscriber's permission for Crawdaddy's of Randolph to contact the subscriber with the contact information they have provided. Subscribers can unsubscribe from newsletters/updates through our Contact Form or replying to the email. All communication, including but not limited to newsletter and update sign ups, are intended for adults over 18 years old only. 

 

 

Use of Crawdaddy Website Forms Terms & Conditions.

Submitting a website form on pearsonscrawdaddys.com, grants my permission for a representative from Crawdaddy's of Randolph to contact me using the contact information I have provided. All communication sign ups are intended for adults over 18 years old only. 

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Privacy Policy

Crawdaddy’s of Randolph is committed to protecting your privacy. ​By using our website, you agree to the terms of this policy. 

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Information We Collect:

  • Automatically Collected: personal identifiers, transaction details, usage data, user-submitted content, and cookies for security, functionality, and analytics.

  • Information You Provide: Names, emails, phone numbers, form responses, feedback via forms, purchases, or online orders. 
     

How We Use Your Information:

  • To provide services such as reservations, food orders, reservations, other purchases.

  • To improve our website and customer experience.

  • To send updates or promotions (only sent with consent via opt in sign up through our website newsletter). 
     

Information Sharing & Disclosure:

  • Service Providers: With third party business service providers necessary for business administration such as payment processing, order processing, etc.

  • Legal Requirements: As required by law or to protect rights.
     

Unsubscribing to Newsletters

  • You can withdraw consent from newsletter delivery, unsubscribe, request correction, or deletion as noted above.
     

Security:

  • Our website is intended for use by guests over the age of 18 only.

  • We take reasonable steps to protect your data, but no system is 100% secure. 

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